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Spoonful of Comfort began at a kitchen table where Marti assembled care packages filled with fully prepared soup, freshly baked rolls, and oatmeal cookies. Packaged in cheerful yellow, with ribbons hand-tied around each item, the boxes continue to evoke the tastes, memories, and feelings of home. This genuine expression of care was felt by early recipients who received personal deliveries from Marti.

Today, measuring by the number of care packages sent, close to 3 million people have been consoled, inspired, or uplifted because of Marti's vision: "It is my promise to make and deliver a Spoonful of Comfort with as much care as if I were sending it to my own mother."

Product Care and Use

Spoonful of Comfort packages are all about taking care of the person who receives them. Here are a few tips in return about taking care of what comes inside the box.

  • During severe weather events, we maintain communication with UPS to assess viable shipping options. We avoid offering overnight shipping if weather conditions make it impossible. While your specific location may not be affected, other network hubs and routes might be impacted. Our 5-day Freshness Guarantee is in place to account for unexpected delays. You will receive a tracking number for your package, and if it doesn't arrive within our freshness window, please contact Customer Support for a refund or replacement.

    • Rolls and/or cookies are ready to eat!
    • If you wish, remove from packaging and heat in 350° oven for 5 mins, or until warmed.
    • A little butter to top the rolls never hurts!
    • Remove from the silver mylar pouch. Freeze, refrigerate, or prepare immediately.
    • If containers are frozen, thaw in the refrigerator for 1-2 days or in cool water for 30-40 minutes. Microwave defrost by starting with 2-3 minutes on defrost setting, then 30-second increments until fully thawed (considered safe by USDA).
    • Heat by pouring into a saucepan (1-2 cups per serving). Warm on medium heat, stirring occasionally.
    • For microwave, use a microwave-safe bowl. Microwave on high, loosely covered, for 1-2 minutes. Stir and test temperature. Continue in 30-second increments until fully heated.
    • USDA recommends heating soup to 165 degrees for safety.
    • Refrigerate leftovers. To save some for later, safely refreeze within 3-4 days of thawing.
  • Did you know you can use your shipping and other packaging boxes again? These cute compartments can be refolded with the patterned sides out. Reuse them to reduce your clutter. Or recycle by using them to send another thoughtful gift to someone you know. Here’s a video to show you how

University of Utah Care Packages

U of U care packages are out! From a full meal to make sure they're eating right to sharable cookies or a reminder to call mom, you'll find a care package to let them know they're missed.

Ultimate College Care Package
College Care Package
Birthday Care Package
Mini Sick Day Care Package
Little College Comforts
Less Stress Package
Cookies, Cocoa, Call Your Mom


Some of our soups are seasonal and only available for a limited time. For example, our Potato and Corn Chowder and Chicken Poblano Chowder were recent favorites that are no longer in stock. We aim to offer a variety of flavors and recipes throughout the year. We welcome your feedback!



Right now, our order management is not set up to mix and match soups within a package. But we hear you! We hope to offer two-soup selections in the future.



We ship to all 50 US states, but because contents are perishable, we do not ship to PO boxes, and we do not ship internationally.



The packages ship from Salt Lake City, Utah.



Please note that we limit outgoing shipping days to minimize how long your package will be in transit since not all carrier areas get weekend deliveries.



In the winter and currently, all orders go out Monday-Friday. Orders placed on weekends, holidays, or after 4:00 pm MT will leave the next outgoing shipping day.



In the summer, Standard Shipping orders go out Monday-Wednesday only. If you order Standard Shipping on Thursday or Friday, your package will leave the following Monday. Express and Overnight Shipping orders go out Monday-Friday. Orders placed on weekends, holidays, or after 4:00 pm MT will leave the next outgoing shipping day.



Our soup will arrive fresh and cold to the touch. It is packaged to withstand 3 days of transit in the summer and 5 days in the winter. Once soup arrives, please refrigerate immediately and enjoy within 3-5 days. Soup may also be frozen upon receipt to enjoy later on! Should you have concerns about the temperature of your soup upon arrival, please reach out to our CARE Team and we will be happy to help



Standard Shipping deliveries arrive within 2-3 business days, depending on location. Please note that to protect perishable packages, we only ship Monday–Wednesday in the summer and Monday–Friday in the winter.



Our order deadline is 4:00 pm MT Monday through Friday. We make every effort to ship these orders on the same day. Orders placed after 4:00 pm or on Saturday–Sunday will ship out the next business day. 



Occasionally, we adjust our order deadline to reflect high capacity times. If so, you’ll see a countdown timer for orders on our website.



They do not! We ship via UPS and we order our packages to be Shipper Released, which means that signatures are not required. We do encourage you to let the recipient know a surprise is coming so they can be on the lookout. You will receive tracking information when your order is shipped and will have the option to sign up for alerts through the tracking link.



Our soup is prepared and packaged in small batches under USDA supervision.  Immediately after packaging, the soup is “blast frozen” in our molecular freezers to lock in freshness and preserve the integrity of the product.  Each container is then wrapped in our proprietary insulated liner with gel ice packs and is intended to thaw in transit to its destination.



Please visit our Nutrition Information page for ingredients, allergens, and nutrition facts. You’ll also find these details on each product page.



Our classic Chicken Noodle has 700mg of sodium per serving—and it’s delicious!



Our cookie recipes do not include nuts, but they are baked in a facility that uses peanuts and tree nuts.



Not at this time… however, we are looking into it!



We do offer gluten-free soups and gluten-free and vegan cookies! Please note that while the ingredients of these items are gluten-free, the soups and cookies are produced in the same kitchens as our other products. This may be an issue for some people with severe gluten reactions.



Yes – Many of our seasonal soups are vegetarian! Tomato Basil and Garden Vegetable are our current offerings.



Our soup arrives in two 32-ounce tubs. These are made of polypropylene, an FDA-approved, food-safe plastic. This plastic is BPA-free and does not contain phthalates (it’s even used in surgical and medical devices). Containers can be used in the microwave and come with a washable bonnet that doubles as a splatter cover. We believe in packaging that’s functional, reusable, and a little charming, too.



100% Guaranteed To Be 100% Right

We promise to make this experience just right for you and your recipient. Have a problem with your shipment? Concerns about ingredients? Questions about instructions? Our Customer Case Team has answers and problem solving skills to fix just about anything (we promise).

Still have questions?

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