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The University of Utah Campus Store is growing an innovative new course materials program that instantly provides accessible, interactive digital course materials/textbooks; while also drastically reducing the cost to students.

Already have Inclusive Access? Here's a tutorial walking you through Bookshelf, the IA software embedded in your Canvas course.

How it works:

An email will go out to students prior to the first day of class with information on what Inclusive Access is and instructions on how to access their digital course materials; for the courses that utilize this program. Students are then able to access the content through Canvas on the first day of class. The first two weeks of access to the digital content are complimentary for students to utilize and explore. After the first two weeks, in order to retain access, simply do nothing; a charge will have been conveniently billed to your tuition account.

Why it works:

We provide instant access to the course materials for the entire class on the first day and roll the substantially reduced cost into tuition for that course. Students will have access to the course material instantly, no waiting for a book online or being out-of-stock and getting behind in class. Sounds like a win-win. Plus, you will save up to 80% on the price of the textbook.

For more information or questions about this program, please contact the Inclusive Access team via email.

Faculty, for more information about this program, please click here for the faculty information page.

Want to OPT OUT?

If the student decides they don’t want the instant access to the course materials they will have the option to OPT OUT and will be refunded accordingly. Students still need to pay for the course materials cost along with their tuition, but once they OPT OUT during the first two weeks of class they will receive a full refund of the course material cost. They will then be responsible for obtaining their own course material/textbook for that course.

Already opted out of inclusive access and would like to opt back in? Call 801-581-3156

Need assistance?

Refer to the below list of frequently asked questions. If you are still experiencing issues, fill out the form here and we will contact you.

Need help accessing your IA course materials? Here's a tutorial walking you through Bookshelf, the IA software embedded in your Canvas course.



The Inclusive Access program is a new textbook model, in collaboration with publishers, which converts course materials/textbooks for the course into digital content. All students in the class buy into the content, lowering the cost substantially (up to 80%). All students in that class also get access to the content on the first day.


Prices are negotiated and vary depending upon the course materials chosen by the instructor, but are lower than competitive market rates.


If your instructor is using Inclusive Access you are already enrolled. You will be notified via email to your official University of Utah issued email account (or email of record) prior to the start of class with access instructions, the discounted price and information on opting out.


The access is complimentary through the add/drop date, but you will see a charge on your tuition account. All enrolled students who have registered for the course will have the discounted price billed to their tuition account. You will be required to pay the course material cost as part of your tuition payment, but if you chose to opt-out of the Inclusive Access course material offering you will be refunded that charge. No waiting in line with a heavy, expensive book!


If you do not wish to participate in Inclusive Access you have until the add/drop day to OPT OUT of the program online (the opt-out procedure will be outlined in your emailed information). If you opt out by the deadline given access to the online content will be turned off and you will not be billed. You will then be responsible in obtaining the course material yourself for the course.


Yes if it's before the add/drop deadline. Simply email the Inclusive Access team at [email protected] to request that your access be reinstated.


Yes. All students who are enrolled in a course using Inclusive Access are automatically considered part of the program. To avoid being billed you must OPT OUT online before the add/drop deadline.


Students who drop the course before the add/drop deadline (usually within the first 10 days of class) will automatically be "opted out" and will not be billed. There are no refunds for students who drop after the add/drop deadline.


Once billing has been completed after the add/drop date, there are no refunds.


All enrolled students are emailed about the program to their official University email address (or email of record). If it is not in a spam folder or was accidentally deleted email the Inclusive Access team at [email protected] for access instructions.


Perpetual or Lifetime titles will expire from Vitalsource Bookshelf once your course ends. To maintain access to the title, it needs to be downloaded within the term it is being used. If the semester has already ended, contact Vitalsource Support and they'll help you download the Lifetime version.


You will automatically be enrolled in IA, and not be given the opportunity to opt out. You will need to alert the Campus Store to actually turn on Inclusive Access, but you will automatically be billed. If you are a late add and need your access turned on, email [email protected].


If your question wasn't answered in this FAQ, for Inclusive Access questions email the digital course materials team at [email protected]. If you have general inquiries about the course itself, please contact your instructor directly.


"Inclusive Access gives students huge savings and access to required texts as soon as the course begins, making them more prepared. The integration into Canvas makes the e-text convenient and easy to use.”

Bonita Austin, Professor (Lecturer)
Entrepreneurship & Strategy

“Inclusive Access is a dynamic learning platform which allows students to access information almost instantly from virtually any device and alleviate the financial strain associated with traditional textbooks. Inclusive Access is the digital evolution of college textbooks!”

Joshua LaReaux, M.S., CSCS
Director of Undergraduate Studies
Assistant Professor, Dept. of Health, Kinesiology and Recreation

“Inclusive Access introduces many benefits to our students: low cost textbooks (in our case, over 75% savings), zero purchasing effort (book available in canvas on first day of class), access to the latest edition, students well prepared (no waiting for textbooks), and purchasing convenience (cost is added to tuition).

Chong Oh, Associate Professor (Lecturer)
Director of Undergraduate IS Program

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